We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.
1. Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must:
Be unused and in its original condition.
Be returned with all original packaging and accessories, where applicable.
Not show signs of wear, damage, misuse, or alteration.
Be accompanied by proof of purchase or your order number.
Items that have been used, damaged by improper handling, or are no longer in resalable condition are not eligible for return.
2. Non-Returnable Items
The following items cannot be returned:
Used items.
Products damaged due to misuse or improper care.
Items missing original components or packaging.
Products that are no longer suitable for resale.
3. Return Shipping Costs
If the return is due to a defective, damaged, or incorrect item received, we will cover the return shipping costs.
If the return is requested for personal reasons, such as ordering the wrong item, no longer wanting the product, or other non-quality-related reasons, the customer is responsible for the return shipping costs.
We recommend using a trackable shipping service for all returns.
4. Refund Process
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund request.
If approved, your refund will be issued to the original payment method within 3–5 business days after the returned item has been received and inspected.
Please note that your financial institution may require additional processing time before the refund appears in your account.
5. Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
Your order number.
A description of the issue.
Clear photos showing the problem.
We will review your request and arrange an appropriate replacement or refund as quickly as possible.
6. Order Cancellation
Orders may be cancelled before they have been shipped.
If your order has already been dispatched, please wait until you receive it and then follow the return procedure outlined in this policy.
7. Contact Us
If you have any questions regarding returns or refunds, please contact us:
